Factory Fresh
Factory Fresh QC4v

Mercury Racing's Refresh Service Brings Quality and Value to the Core

The all-new Factory Fresh QC4v program features a complete engine inspection and refresh by the skilled craftsmen who built them originally. Unique to the QC4v refresh program is the option to purchase either a new long block assembly or a certified refreshed core long block. The long-block core exchange program reduces the amount of time an engine is in for service. Engines receive a complete dynamometer run prior to being sealed and released as Certified Factory Fresh. Refreshed QC4v engines enjoy a limited warranty on all refresh parts purchased by your customer – including the long block assembly. The refresh warranty is the same as Mercury Racing's one year Parts and Accessories Warranty. Factory Fresh QC4v warranties can be transferred to a new owner if the boat is sold.

Rejuvenated Spirit
The refresh process begins with an inspection of the condition of the engine long-block. This determines the core-exchange value. Once the core value is assessed, the rest of the engine is inspected to determine what is needed. A refreshed long-block is a solid foundation from which our craftsmen work their magic. Every aspect of the upper engine – from fasteners to critical components (fuel, electrical systems and closed cooling systems) – are inspected and updated as needed. The refresh process includes rebuilding of the sea pump, replacing all belts, exhaust gaskets, seals, hoses, spark plugs, fuel filters, oil & oil filter, and other miscellaneous hardware. Additional parts may be replaced due to corrosion or other factors. These may include exhaust manifolds and turbocharger assemblies. If any of these conditions exist, the customer is informed and provided an estimate of related charges. Fuel pumps, starters and alternators are first tested when the engine is started and run on the dynamometer. In the event these parts fail or are not performing at peak output, they will be replaced and added to the invoice.

Program Core
The core long blocks go through a complete inspection prior to refresh. The cylinder block, crankshaft and all rotating components are washed and Magnafluxed to ensure the metallurgy's integrity. Replaced components include the main and rod bearings, timing chains, pistons, rings and connecting rod bolts. Cylinder head re-work includes cleaning carbon from combustion chambers, checking seats, replacement of intake and exhaust valves, valve springs, retainers and head gaskets. Upon completion, the refreshed long block assembly is painted its original color to bring the engine back to like-new condition. Customers have an option of changing block and dress component colors.

Engines returned with cylinder blocks in "Good" salvageable condition for our core program will receive a $9,000 core value. Engines returned with cylinder blocks damaged beyond repair will receive a $3,000 core value. Values will be determined upon disassembly/inspection. A factory-spec shipping container is included in the price of the refresh to ensure safe transport of an engine to and from the dealer or boat builder. Customers are provided with a toll-free phone number to take advantage of Mercury Marine-negotiated shipping rates.

Value Added Service
Mercury Racing also inspects and updates, as needed, the following product component improvements at no charge to the customer. These include:

  • Turbocharger Wastegate Linkage Kit
  • Latest Fuel Calibration Update
  • Any Safety Campaigns

Optional Update Kit Menu
An optional update kit menu has been added to further enhance the value and quality of the Factory Fresh QC4v service. These kits include a refresh service for both drive-line and close couple transmissions and a variety of options for updating older model year engines with current model components.

  • Fuel Cooler Kit
  • Coil Update Kit
  • Carbon Dress Kit (1100 only)
  • Flange Support – DL Transmission
  • Starter
  • Alternator
  • Clear Pulley Kit

Factory Fresh QC4v is just another point of differentiation for Mercury Racing versus its competitors. No one can match Mercury Racing's dealer and service network. Owners are encouraged to direct their engine removal/installation refresh service to qualified QC4v 1100/1350 Total Engine Application Management (T.E.A.M.)-accredited boat builders and dealers.

Required Documents

The following documents must be completed and returned to Mercury Racing prior to sending your engines in for refresh. Contact Mercury Racing at 920-924-2039 or 2032 for the latest pricing and scheduling information. Details regarding the proper return of your engines along with answers to your questions concerning our factory direct refresh process will be provided.

Please be sure to review the Factory Fresh Helpful Hints page which will guide you in the return of your engines for refresh.

Review the Maintenance Tips page to ensure your get the most out of your Mercury Racing Factory Fresh engines.