Contact Outboard Customer Assistance


If you have questions on your Mercury outboard, your local authorized Mercury dealer is your best source for answers Click here to find an authorized Mercury Outboard service dealer in your area.

Click here to access our Frequently Asked Questions.

If you wish to contact us directly, please note that a serial number is required. The serial number format is a number, a letter, and six numbers (ex. 0G112233). For Mercury outboards, the serial number label is located on the transom bracket. If you do not have your serial number, or if your serial number does not fit this format, please call us at 920-929-5040. Thank you.

Mercury Dealer Network Advantage

We don't just make the best marine products in the world. We also have the best dealers to support, sell, and service them.

See what makes Mercury dealers the best in the industry.

Mercury Product Protection

Mercury Product Protection is a factory-backed extended coverage plan, completely administered and backed by Mercury, that can give you up to eight years of worry-free boating with your Mercury outboard or Mercury MerCruiser sterndrive

Learn about Mercury Product Protection or get a quote.